Questions,
answered.

Freeze-drying removes moisture from an ingredient at low temperatures after it has been frozen. The result is a light, dry ingredient designed to be convenient to store and use while retaining much of the ingredient's original structure, colour and character.

Air-drying removes moisture from ingredients using controlled airflow and temperature. It creates a dry ingredient with a different texture and character from freeze-drying and is useful across cooking, pantry preparation and everyday recipes.

They are two different ways of removing moisture. Freeze-drying uses freezing followed by moisture removal under low pressure, while air-drying uses controlled airflow and temperature. The best choice depends on the ingredient and how you want to use it.

Where the individual product is intended as a ready-to-use dried ingredient, yes. Products can also be incorporated into recipes, baking, yoghurt, cereals, drinks and other everyday foods. Always follow the product-specific directions and packaging.

Use them directly where you want the flavour, colour or texture of the ingredient, or rehydrate them when a recipe calls for it. The right approach depends on the individual product and recipe.

Not necessarily. Many freeze-dried ingredients can be used directly from the pack, while others can be rehydrated when a recipe requires a softer texture. Check the individual product information for the most suitable use.

It depends on the product and recipe. Air-dried ingredients can be used directly in suitable applications or rehydrated when a recipe calls for it.

The range includes freeze-dried and air-dried fruits, vegetables, herbs and botanicals. The range can change as new ingredients are introduced.

The catalogue product descriptions are built around products made from 100% of the named ingredient with nothing added. Always check the individual product page and the packaging for the definitive ingredient information.

Keep the pack sealed and store it in a cool, dry place away from direct sunlight and moisture. Once opened, reseal the pack properly to help protect the dried ingredient.

Not normally while they remain properly sealed and stored in a cool, dry place. Always follow the storage instructions printed on the individual product packaging.

Reseal the pack properly after each use and keep it in a cool, dry place away from moisture and direct sunlight. Keeping the pack closed helps protect the dried ingredient's quality.

Dried ingredients have had much of their moisture removed. Exposure to moisture can affect their texture and quality, so keeping the pack sealed and dry is important.

TAGE AU is backed by TAGE Global and sources ingredients from different growing regions around the world. Depending on the ingredient, sourcing can include places such as Egypt, Latin America and other specialist regions.

Different ingredients grow best in different places. Global sourcing allows TAGE to work with suitable growing regions and bring a broader range of ingredients to the Australian market.

Yes. TAGE AU is the Australian retail expression of the wider TAGE Global business, connecting global sourcing and ingredient capability with the Australian retail market.

Shipping is calculated from the combined weight of your order. The available Australian shipping tiers are shown during checkout before you complete payment.

TAGE AU is set up for Australian retail customers and Australia-wide delivery. Available delivery options and charges are confirmed during checkout.

Delivery timing can depend on the destination and the shipping service available for the order. The applicable delivery information is provided during checkout.

Please refer to the TAGE AU Returns page for the current returns requirements and process. If you have an issue with an order, contact us and we will help.

Contact TAGE AU with your order details and a description of the issue. If the issue concerns a specific product, include the product name so the team can help you more quickly.

Yes. TAGE AU can handle wholesale and commercial enquiries. For larger quantities, retail supply or business requirements, use the Wholesale or Contact Us page to get in touch.

Yes. TAGE works with businesses looking for wholesale packs, bulk ingredients and foodservice supply. Contact the team with the ingredient, format and approximate quantity you require.

The individual product page is the best place to start because product details can vary. If you cannot find what you need, contact TAGE AU and include the product name and your question.

Check the individual product page and the product packaging. TAGE AU product pages include product-specific ingredient and storage information where available.

Nutrition information is shown on a product page when verified nutrition data has been entered for that product. If information is not shown, contact TAGE AU for assistance rather than relying on an estimate.