TAGE AU
Your privacy matters.
This Privacy Policy explains how TAGE Australia collects, uses and protects personal information when you use our website, shop with us or contact our team.
1. Who we are
TAGE Australia is operated by Trinity Agri Goods Exim Pty Ltd, ABN 94 697 214 627, ACN 697 214 627, Victoria, Australia.
For privacy enquiries, contact us at hello@mytage.com.
2. Information we collect
Depending on how you use the site, we may collect information such as your name, email address, phone number, billing and delivery details, order information and messages you send to us.
When you purchase from us, payment details are handled by our payment providers. We do not need your full card number or security code to process your order.
3. How we use information
We may use personal information to process and deliver orders, communicate with you about an order or enquiry, provide customer support, respond to quote requests, maintain our website and meet applicable legal or accounting requirements.
We may also use information to improve our products, services and website where this is reasonably connected with our business activities.
4. When information is shared
We may share information with service providers where it is needed to operate the website and fulfil your request. This can include payment providers, delivery and shipping providers, website hosting and technology providers, and professional advisers where appropriate.
We do not sell your personal information.
5. Payments
Payments made through the website are processed by third-party payment providers. Their own privacy policies and terms apply to information they collect during payment.
6. Cookies and website analytics
Our website may use cookies and similar technologies to keep the site functioning, remember preferences and understand how visitors use the site. Analytics and related services may receive technical information such as browser, device and page-usage information.
You can control cookies through your browser settings. Some site functions may not work as intended if required cookies are disabled.
7. Your choices and access
You may contact us to ask about personal information we hold about you, request correction of inaccurate information, or raise a privacy concern. We may need to verify your identity before responding to a request.
Some records may need to be retained where required for legal, accounting, security or legitimate business purposes.
8. Security and retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No internet transmission or storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary for the purpose for which it was collected and for applicable legal or business requirements.
9. Changes to this policy
We may update this Privacy Policy from time to time. The version published on this page is the current version for this website.
Last updated: September 2026